Privacy Policy

Last updated 6 March 2025.

Introduction

Chemistry Domus ("we," "our," or "us") is committed to safeguarding the personal data of our customers and website visitors in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy outlines how we collect, use, disclose, and protect your personal data in accordance with applicable international privacy laws.

2. Collection of Personal Data

We may collect and process the following personal data from you:

Name, contact number, email address, and mailing address
Demographic details such as age, gender, and nationality
Payment and transaction details
Website usage data, including IP address, browser type, and cookies
Any other information you voluntarily provide via forms, surveys, or communications

3. Purpose of Collecting Personal Data

Your personal data may be used for the following purposes:

To provide and improve our products or services
To process transactions and payments
To respond to inquiries and customer support requests
To send marketing and promotional materials
To analyze website usage and enhance user experience
To comply with legal and regulatory obligations
To maintain business records and improve our internal policies

4. Consent and Withdrawal of Consent

By providing your personal data, you consent to its collection, use, and disclosure in accordance with this policy. You may withdraw your consent at any time by contacting us at chung@chemistrydomus.com, subject to legal or contractual restrictions. If you withdraw your consent, certain services may become unavailable to you.

5. Disclosure of Personal Data

We may disclose your personal data to:

Third-party service providers who assist in business operations (e.g., payment processors, IT services, cloud storage providers)
Regulatory authorities, if required by law
Business partners or affiliates, with your consent
Law enforcement agencies where necessary for security, fraud prevention, or legal compliance

We do not sell or rent your personal data to third parties.

6. Protection and Retention of Personal Data

We implement reasonable security measures to protect personal data from unauthorized access, disclosure, or loss. These measures include encryption, access controls, and secure data storage practices. Personal data will be retained only for as long as necessary to fulfill its intended purpose or as required by law.

7. Access, Correction, and Deletion of Personal Data

You have the right to:

Request access to your personal data
Request correction of any inaccurate or incomplete data
Request deletion of your personal data (subject to legal limitations)
Object to or restrict certain data processing activities

To exercise these rights, please contact us at chung@chemistrydomus.com.

8. Use of Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. These may be used for analytics, personalized content, and advertising. You can manage cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal data.

10. Updates to This Policy

We may update this policy from time to time to reflect changes in legal requirements or our data practices. Any updates will be posted on our website with the revised effective date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this policy or how your personal data is handled, please contact:

Chemistry Domus
Email: chung@chemistrydomus.com
Address: 80 Changi Road #05-25 Singapore 419715

By using our website and services, you acknowledge that you have read and understood this policy and agree to our data practices as outlined above.